Delivering services safely to those who need it most
In response to the coronavirus (COVID-19) pandemic, the NHS issued guidance to protect GP services and patients, bringing big changes to the way general practice operates.
These changes include assessing all patients via telephone initially, seeing patients face-to-face only when necessary and setting up dedicated ‘hubs’ to manage all suspected COVID-19 patients.
The Government announced on Monday 15 June 2020, all visitors and outpatients should wear face coverings in all health care settings.
Face to Face appointments are staggered to limit footfall into the practice along with reduced numbers in our waiting areas, patients should arrive on time for their appointment to aid with reduced numbers.
Some essential clinics and home visits continue face-to-face but where possible, these services are being offered virtually by phone or video technology.