The askmyGP Service is usually available 08:00 to 15:00 and is not available on a Saturday, Sunday or Bank Holidays whilst the practice is closed.
There has been an overwhelming patient demand. Our GPs are doing their best to answer all requests as soon as they are able to, however we may not always be able to answer you in the timescales noted. If you have not heard anything after 5 days, please contact us again.
Please submit routine requests after 10.00 and any requests for results after 13.00. If the service is shut during these hours we have reached capacity for routine requests, please try again the next working day. If you have an urgent problem please contact us by phone on 01252 723122 (between 0800-1830).
If you need help and we are closed please contact 111 or 999 if it’s an emergency.
When using askmyGP please use the details you registered with and ensure your contact details are up to date.