This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Online Services

econsult

E-Consult Patient Guide.pdf

Please see our useful guides when experiencing issues with Patient Access.

We recommend clearing your browsing history and removing any stored user credentials and passwords associated with the Patient Access website .

Trouble Signing In _ Patient Access Support Portal.pdf

Sign in for the first time as an existing user _ Patient Access Support Portal.pdf

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Your GP may leave you a reminder or a request for tests to be conducted on the prescription. Please ensure you check the messages present on the right hand side of your prescription before presenting to the pharmacy.

How can I start using GP online services?

1. Take photo ID (passport or driving licence) and proof of address (such as a utility bill) to your GP practice and tell them you want to start using their online services.  If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record.

2. Fill in the short registration form that you are given by your practice.

3. Once you have signed up, you will receive a letter or email with your unique username, password and instructions on how to log in.

You can register with the following service providers 

(Site updated 22/02/2019)

Contact Details

RIVER WEY MEDICAL PRACTICE

Contact Telephone

01252 737387
111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website